The title says it all, folks contracted to build the healthcare webpage claim the system is working during the congressional hearing on why the roll out is such a failure.
“The system is working. People are enrolling,” Cheryl Campbell, senior vice president with contractor CGI Federal, testified
Fingers are being pointed left and right about who is to blame for the roll out, apparently a dozen different companies have their hands in the cookie jar, but it seems it may in fact be the governments fault:
Andy Slavitt, representing contractor Optum/QSSI, said his firm did share concerns with the agency, Centers for Medicare & Medicaid Services, adding they were responsible for addressing them.
“We identified errors in code that was provided to us by others,” he said. “In this function we reported back the results to CMS and the relevant contractor, who in turn was responsible for fixing coding errors or making any necessary changes.”
He also blamed in part a “late decision” to require customers to register before browsing for insurance, which could have helped overwhelm the registration system.
All I can say is, maybe we should get that year delay so people can work out the glitches, if you are going to force a system down our throats at least make sure it works, and doesn’t choke us to death.